Shipping policy

Lumetrix Shipping Policy 🚚

🌍 Global Worldwide Shipping

Lumetrix provides reliable worldwide shipping services to most countries and regions across the globe. You can shop internationally with confidence and enjoy our safe, secure, and efficient cross-border delivery experience.

⚡ Order Processing Time

All orders will be processed, packed, and shipped within1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working business day.

📦 Shipping Delivery Time

We offer two flexible shipping options to match your needs. The overall delivery window ranges from 5 to 12 business days, depending on your shipping method and destination:
  • Standard Shipping: 7 – 12 business days
  • Express Shipping: 5 – 8 business days

✅ 100% Duty-Free & Tax-Free

All Lumetrix products are fully duty-free and tax-free! No additional import taxes, customs duties, clearance fees, or hidden charges will be applied during customs clearance and delivery for all international orders.

ℹ️ Important Shipping Notes

  • Business days exclude weekends and official public holidays.
  • All delivery times are estimated and not fully guaranteed. Minor delays may occur due to customs inspections, logistics fluctuations, weather conditions, or other uncontrollable external factors.
  • Please double-check your shipping address at checkout. Lumetrix is not responsible for lost, undeliverable, or returned packages caused by incorrect address information.
If you have any questions regarding shipping status or delivery details, feel free to contact our customer support team anytime 💌